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Tag: Laks Srinivasan
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On Hold for 45 Minutes? It Might Be Your Secret Customer Score. – WSJ
On Hold for 45 Minutes? It Might Be Your Secret Customer Score. Retailers, wireless carriers and others crunch data to determine what shoppers are worth for the long term—and how well to treat them 115 COMMENTS…
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On Hold for 45 Minutes? It Might Be Your Secret Customer Score. – WSJ